How To Fix CRMXIF_PROD003 - User-Defined Set Type & Does not Exist in BDOC Structure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMXIF_PROD - Messages for External Product Interface

  • Message number: 003

  • Message text: User-Defined Set Type & Does not Exist in BDOC Structure

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMXIF_PROD003 - User-Defined Set Type & Does not Exist in BDOC Structure ?

    The SAP error message CRMXIF_PROD003 indicates that a user-defined set type does not exist in the BDOC (Business Document) structure. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data being processed or transferred between systems, particularly in the context of middleware or data exchange scenarios.

    Cause:

    1. Missing Configuration: The user-defined set type may not have been properly configured in the system. This can happen if the set type was deleted or not created at all.
    2. Incorrect Mapping: There may be an issue with the mapping of the data in the middleware, leading to the system looking for a set type that does not exist.
    3. Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), the transport may not have included the necessary definitions for the user-defined set type.
    4. Version Mismatch: There may be a version mismatch between the systems involved in the data exchange, leading to discrepancies in the expected BDOC structure.

    Solution:

    1. Check Configuration: Verify that the user-defined set type is correctly configured in the SAP system. You can do this by navigating to the relevant configuration settings in the SAP CRM system.
    2. Create or Restore Set Type: If the set type does not exist, you may need to create it. If it was deleted, you may need to restore it from a backup or recreate it based on the original specifications.
    3. Review Middleware Settings: If you are using middleware (like SAP PI/PO), check the mapping and ensure that it correctly references the existing set types in the BDOC structure.
    4. Transport Requests: If the issue arose after a transport, check the transport request to ensure that all necessary objects were included. You may need to re-transport the configuration or manually create the missing set type.
    5. Check for Updates: Ensure that both systems involved in the data exchange are on compatible versions and have the necessary updates applied.

    Related Information:

    • BDOC Structure: BDOCs are used in SAP CRM to represent business objects and their relationships. Understanding the BDOC structure is crucial for troubleshooting issues related to data exchange.
    • Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the business documents and their configurations.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Documentation: Refer to SAP documentation for detailed information on configuring user-defined set types and BDOC structures.

    If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert familiar with SAP CRM and middleware configurations.

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