How To Fix CRMT_TM_SCRIPT769 - Select a valid customizing request

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 769

• Message text: Select a valid customizing request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT769 - Select a valid customizing request ?

  The SAP error message CRMT_TM_SCRIPT769 ("Select a valid customizing request") typically occurs in the context of customizing transport requests in SAP, particularly when working with the CRM (Customer Relationship Management) module. This error indicates that the system is unable to find a valid customizing request for the operation you are trying to perform.
  Causes:
  
  Invalid Transport Request: The transport request you are trying to use may not be valid or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified transport request.
  Request Status: The transport request may be in a status that does not allow it to be used (e.g., it might be released or locked).
  Incorrect Selection: The user may have selected a request that is not applicable for the operation being performed.
  
  Solutions:
  
  
  Check Transport Request:
  
  Verify that the transport request you are trying to use is valid and exists in the system. You can do this by navigating to the Transport Organizer (transaction code SE09 or SE10) and checking the status of the request.
  
  
  
  Select a Different Request:
  
  If the current request is not valid, try selecting a different customizing request that is appropriate for the changes you are trying to make.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access and use the transport request. You may need to contact your SAP security team to verify your permissions.
  
  
  
  Review Request Status:
  
  Make sure that the transport request is not in a status that prevents it from being used. If it is released or locked, you may need to unlock it or create a new request.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific transaction or customizing activity you are performing to ensure you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user roles and profiles are correctly assigned to allow for transport request management.
  
  By following these steps, you should be able to resolve the CRMT_TM_SCRIPT769 error and continue with your SAP customization tasks.