How To Fix CRMT_TM_SCRIPT060 - The script you selected is being edited by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 060

• Message text: The script you selected is being edited by &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT060 - The script you selected is being edited by &1 ?

  The SAP error message CRMT_TM_SCRIPT060 indicates that the script you are trying to access is currently being edited by another user. This is a common issue in collaborative environments where multiple users may need to work on the same script or document.
  Cause:
  
  The script is locked for editing by another user, which prevents you from making changes or viewing it in edit mode.
  This can happen if the other user has not saved or released the script after editing, or if there is a session timeout that has not been handled properly.
  
  Solution:
  
  
  Wait for the Other User: If possible, wait until the other user has finished editing the script and has saved their changes. You can communicate with them to find out when they expect to be done.
  
  
  Check User Lock: If you have access to the system, you can check which user is currently editing the script. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to view system logs).
  
  
  Contact the User: If you know who is editing the script, you can reach out to them directly to ask if they can save their work or release the lock.
  
  
  Force Release the Lock: If the user is no longer available (e.g., they have logged off unexpectedly), a system administrator can forcefully release the lock. This should be done with caution, as it may lead to loss of unsaved changes.
  
  
  Check for Session Issues: Sometimes, a session may remain active due to a timeout or network issue. Logging out and back in may help refresh your session.
  
  
  Review Documentation: If this issue occurs frequently, it may be worth reviewing the documentation or guidelines for script editing in your organization to ensure that users are aware of how to properly save and release scripts.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator) or CRMD_ORDER (for managing CRM orders) where scripts are often edited.
  User Roles: Ensure that users have the appropriate roles and permissions to edit scripts, as this can affect their ability to access certain functionalities.
  SAP Notes: Check SAP Notes for any known issues or patches related to script editing and locking mechanisms.
  
  If the problem persists or if you encounter additional issues, consider reaching out to your SAP support team for further assistance.