How To Fix CRMT_TM_SCRIPT048 - Each question can only be assigned to one node in the script.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 048

• Message text: Each question can only be assigned to one node in the script.

What causes this issue?

The question you have selected is already assigned to a different node
in this script. This is not possible.

System Response

Node assignment is not performed.

How to fix this error?

As a workaround:
If you need to have the same question in two or more nodes in the
script, create multiple questions with exactly the same attributes,
except for the Question ID, and assign them to the nodes that you need.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT048 - Each question can only be assigned to one node in the script. ?

  The SAP error message CRMT_TM_SCRIPT048 indicates that there is an issue with the assignment of questions in a script within the SAP CRM (Customer Relationship Management) module. Specifically, it means that each question can only be assigned to one node in the script, and there is likely a conflict where a question is being assigned to multiple nodes.
  Cause:
  
  Duplicate Assignments: A question has been assigned to more than one node in the script, which violates the system's requirement for unique assignments.
  Script Configuration Error: There may be an error in the configuration of the script where the same question is inadvertently linked to multiple nodes.
  Data Integrity Issues: There could be issues with the data integrity in the script, possibly due to manual changes or incorrect imports.
  
  Solution:
  
  
  Review Script Configuration:
  
  Open the script in the SAP CRM application.
  Check each node to see if the same question is assigned to multiple nodes.
  Ensure that each question is assigned to only one node.
  
  
  
  Modify Assignments:
  
  If you find a question assigned to multiple nodes, decide which node it should remain assigned to and remove it from the others.
  Save the changes to the script.
  
  
  
  Test the Script:
  
  After making the necessary changes, test the script to ensure that it functions correctly without triggering the error message.
  
  
  
  Documentation and Training:
  
  Document the changes made to the script for future reference.
  If applicable, provide training or guidelines to users who are responsible for creating or modifying scripts to prevent similar issues in the future.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional resources or updates.
  Script Management: Familiarize yourself with best practices for managing scripts in SAP CRM, including how to structure questions and nodes effectively.
  User Roles and Permissions: Ensure that users who are modifying scripts have the appropriate roles and permissions to avoid unauthorized changes that could lead to errors.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.