How To Fix CRMT_TM_SCRIPT028 - A folder already exists with the same name

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 028

• Message text: A folder already exists with the same name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT028 - A folder already exists with the same name ?

  The SAP error message CRMT_TM_SCRIPT028 indicates that there is an attempt to create a folder in the system that already exists with the same name. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with transaction management or script management.
  Cause:
  The error is caused by trying to create a new folder (for example, for storing scripts or templates) with a name that is already in use. This can happen if:
  
  A user is trying to create a folder with a duplicate name.
  There is a naming conflict due to previous folder creation.
  The system is not properly checking for existing folder names before attempting to create a new one.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Folders: 
  
  Navigate to the location where you are trying to create the folder and check if a folder with the same name already exists.
  If it does, consider renaming the existing folder or deleting it if it is no longer needed.
  
  
  
  Rename the New Folder:
  
  If you need to create a new folder, choose a different name that does not conflict with existing folder names.
  
  
  
  Review Naming Conventions:
  
  Ensure that your naming conventions for folders are unique and descriptive to avoid future conflicts.
  
  
  
  System Check:
  
  If you believe that the folder should not exist, check for any inconsistencies in the system or any issues with the database that might be causing the folder to appear as existing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to folder management in your specific version of SAP CRM for any additional guidelines or best practices.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Management: This error is often related to transaction management in SAP CRM, where scripts and templates are organized in folders.
  Folder Management: Understanding how folder management works in SAP can help prevent such errors. Familiarize yourself with the folder structure and naming conventions used in your organization.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRMT_TM_SCRIPT028 error and successfully manage your folders in SAP CRM.