How To Fix CRMT_TM_SCRIPT024 - The answer has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 024

• Message text: The answer has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT024 - The answer has been deleted ?

  The SAP error message CRMT_TM_SCRIPT024, which states "The answer has been deleted," typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service tickets, knowledge management, or similar functionalities where answers or solutions are stored and referenced.
  
  Cause:
  
  Deleted Knowledge Base Entry: The most common cause of this error is that the answer or solution that was previously linked to a service request or ticket has been deleted from the knowledge base.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view the answer, leading to the perception that it has been deleted.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization that result in the system not being able to retrieve the answer.
  
  
  Solution:
  
  Check Knowledge Base: Verify if the answer or solution is still available in the knowledge base. If it has been deleted, you may need to restore it from