How To Fix CRMSERV_ACC_EXEC011 - Incorrect parameter transfer: the technical key of the head is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMSERV_ACC_EXEC - BAPIs for CRM Time/Material Return Msg Incl. CO Connection

• Message number: 011

• Message text: Incorrect parameter transfer: the technical key of the head is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMSERV_ACC_EXEC011 - Incorrect parameter transfer: the technical key of the head is missing ?

  The SAP error message CRMSERV_ACC_EXEC011 indicates that there is an issue with the parameter transfer in a CRM service-related transaction. Specifically, it suggests that the technical key of the head (which usually refers to the main object or header of a service document) is missing. This can occur in various scenarios, such as when trying to create, update, or process service orders, service confirmations, or other related documents.
  Causes:
  
  Missing Technical Key: The most common cause is that the technical key (usually a unique identifier for the header object) is not being passed correctly in the function module or method call.
  Incorrect Data Mapping: If the data being sent to the function module is not correctly mapped or is incomplete, it can lead to this error.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might not be handling the technical keys properly.
  Data Corruption: In some cases, the data in the database might be corrupted or inconsistent, leading to missing keys.
  Authorization Issues: Sometimes, authorization problems can prevent the system from accessing the necessary data.
  
  Solutions:
  
  Check Parameter Transfer: Review the code or configuration where the function module is called to ensure that the technical key is being passed correctly. Make sure that the header object is being initialized and populated properly.
  Debugging: Use the SAP debugger to trace the execution of the program and identify where the technical key is being lost or not set.
  Review Custom Code: If there are any custom developments, review them to ensure they are correctly handling the technical keys.
  Data Consistency Check: Perform a consistency check on the relevant database tables to ensure that there are no missing or corrupted entries.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Consult Documentation: Review the documentation for the specific transaction or function module to ensure that all required parameters are being provided.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be working with transactions like CRMD_ORDER, CRMD_ORDERADM_H, or others related to CRM service management.
  Function Modules: Look into the specific function modules being called in your process. You can use transaction SE37 to explore them.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.