How To Fix CRMS4_SRVP_API013 - Create configuration only via deep creation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRVP_API - Error Message for Business Solution Quotation API

• Message number: 013

• Message text: Create configuration only via deep creation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRVP_API013 - Create configuration only via deep creation ?

  The SAP error message CRMS4_SRVP_API013 ("Create configuration only via deep creation") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to create a service order or a service-related document without following the required deep creation process for configuration.
  Cause:
  This error is generally caused by one of the following reasons:
  
  Incorrect Creation Method: The system expects that the configuration of the service order or service document should be created using a specific method (deep creation) that ensures all necessary data and relationships are established.
  Missing Configuration Data: The required configuration data may not be provided, or the system is unable to find the necessary data to create the configuration.
  Custom Development Issues: If there are custom enhancements or modifications in the system, they might not be handling the configuration creation correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Use Deep Creation: Ensure that you are using the correct method for creating the configuration. This typically involves using the appropriate API or function module that supports deep creation. Check the documentation for the specific service order or document type you are working with.
  
  
  Check Configuration Data: Verify that all required configuration data is being passed correctly. This includes checking for any mandatory fields that need to be filled out before the configuration can be created.
  
  
  Review Custom Code: If there are any custom developments in your SAP system, review the code to ensure that it adheres to the expected processes for creating configurations. You may need to involve a developer to assist with this.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Testing in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the conditions under which the error occurs. This can help in troubleshooting and finding a solution.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant configuration settings.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for CRM service order management to understand the expected processes and methods for creating configurations.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER) that are used for managing service orders and configurations in SAP CRM.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.