How To Fix CRMS4_SRV_CTR060 - Change process execution has started.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_CTR - Messages for Service Contract

  • Message number: 060

  • Message text: Change process execution has started.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_CTR060 - Change process execution has started. ?

    The SAP error message CRMS4_SRV_CTR060 typically indicates that a change process execution has started, but it may not provide specific details about the underlying issue. This message is often related to the SAP Customer Relationship Management (CRM) module, particularly in the context of service processes or service order management.

    Possible Causes:

    1. System Configuration Issues: There may be configuration settings in the CRM system that are not properly set up, leading to issues when executing change processes.
    2. Data Inconsistencies: Inconsistent or incomplete data in the service order or related objects can trigger this message.
    3. Authorization Issues: The user executing the change process may not have the necessary authorizations to perform the action.
    4. Background Job Conflicts: If there are background jobs running that are related to the same data, it may cause conflicts.
    5. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.

    Solutions:

    1. Check Configuration: Review the configuration settings in the CRM system to ensure they are correctly set up for the service processes you are trying to execute.
    2. Data Validation: Validate the data associated with the service order or change process. Ensure that all required fields are filled and that there are no inconsistencies.
    3. Authorization Check: Verify that the user has the necessary authorizations to execute the change process. This can be done by checking the user roles and permissions.
    4. Monitor Background Jobs: Check for any background jobs that may be running and conflicting with the change process. You can use transaction codes like SM37 to monitor job statuses.
    5. Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders, and SLG1 for viewing application logs.
    • Documentation: Review SAP documentation related to CRM service processes for best practices and troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRMS4_SRV_CTR060 error message.

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