How To Fix CRMS4_SRV_CTR044 - Can't create a quotation for this item type. Deselect quotation checkbox.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_CTR - Messages for Service Contract

• Message number: 044

• Message text: Can't create a quotation for this item type. Deselect quotation checkbox.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_CTR044 - Can't create a quotation for this item type. Deselect quotation checkbox. ?

  The SAP error message CRMS4_SRV_CTR044 indicates that the system is unable to create a quotation for a specific item type because the quotation checkbox is selected for an item type that does not support quotations. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service contracts, sales orders, or quotations.
  Cause:
  
  Item Type Restrictions: The item type associated with the line item in question may not be configured to allow quotations. Certain item types are designated for specific purposes and may not support quotation creation.
  Configuration Settings: The configuration settings in the SAP system may restrict certain item types from being included in quotations.
  Business Process Requirements: The business process defined in the system may not allow quotations for the selected item type due to business rules or logic.
  
  Solution:
  
  Deselect the Quotation Checkbox: If the item type does not support quotations, you can resolve the error by deselecting the quotation checkbox for that specific item. This will allow you to proceed without attempting to create a quotation for an unsupported item type.
  Check Item Type Configuration: Review the configuration of the item type in the SAP system. You may need to consult with your SAP administrator or functional consultant to determine if the item type can be modified to allow quotations.
  Review Business Process: Ensure that the business process aligns with the requirements for creating quotations. If necessary, update the process to accommodate the item type or adjust the item type settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on item types and their capabilities regarding quotations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage the order or quotation details.
  Customizing Settings: The relevant customizing settings can typically be found in the SAP IMG (Implementation Guide) under Sales and Distribution or CRM settings.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create quotations and manage item types.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP support team for further assistance.