Message type: E = Error
Message class: CRMS4_SRV_CTR - Messages for Service Contract
Message number: 040
Message text: Your cancellation date includes BRLs already invoiced. Please correct.
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CRMS4_SRV_CTR040
- Your cancellation date includes BRLs already invoiced. Please correct. ?The SAP error message CRMS4_SRV_CTR040 indicates that there is an issue with the cancellation date you are trying to set for a service contract. Specifically, the error states that the cancellation date you have specified includes billing request lines (BRLs) that have already been invoiced. This means that you cannot cancel the service contract because it would affect the invoiced items.
Cause: Invoiced Items: The cancellation date overlaps with items that have already been invoiced. This could be due to the timing of the cancellation request relative to the invoicing process. Contract Validity: The service contract may have terms that prevent cancellation if there are outstanding invoices or if the cancellation date falls within the invoicing period.
Solution: To resolve this error, you can take the following steps: Check Invoiced Items: Review the invoiced items associated with the service contract. Identify the billing request lines that are causing the conflict. Adjust Cancellation Date: Change the cancellation date
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