How To Fix CRMS4_SRV_CTR036 - You canÆt renew the item manually because you have set up auto renewal.


CRMS4_SRV_CTR036 - Overview

  • Message type: E = Error

  • Message class: CRMS4_SRV_CTR - Messages for Service Contract

  • Message number: 036

  • Message text: You canÆt renew the item manually because you have set up auto renewal.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_CTR036 - You canÆt renew the item manually because you have set up auto renewal. ?
    The SAP error message CRMS4_SRV_CTR036 indicates that you are attempting to manually renew an item that has been configured for automatic renewal. This error typically arises in the context of service contracts or subscription management within SAP CRM (Customer Relationship Management).
    
    Cause: The primary cause of this error is that the item you are trying to renew has been set up with an automatic renewal feature. When this feature is enabled, the system does not allow manual renewal actions to prevent conflicts or duplication of renewal processes.
    Solution: To resolve this error, you have a couple of options: Disable Automatic Renewal: If you want to proceed with a manual renewal, you will need to disable the automatic renewal setting for the item in question. This can usually be done in the contract or item configuration settings. Navigate to the relevant service contract or item, and look for the option related to automatic renewal. Change the setting to

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