How To Fix CRMS4_SRV_CTR017 - Auto renewal simulation for item &2 in contract &1 was successful.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_CTR - Messages for Service Contract

  • Message number: 017

  • Message text: Auto renewal simulation for item &2 in contract &1 was successful.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_CTR017 - Auto renewal simulation for item &2 in contract &1 was successful. ?

    The SAP error message CRMS4_SRV_CTR017 indicates that the auto-renewal simulation for a specific item in a contract was successful. This message is not an error in the traditional sense; rather, it is an informational message indicating that the simulation process for auto-renewal has completed successfully for the specified contract and item.

    Cause:

    • The message is triggered during the auto-renewal simulation process in the SAP CRM (Customer Relationship Management) system.
    • It indicates that the system has processed the auto-renewal logic for the specified contract item without any issues.

    Solution:

    Since this message indicates a successful simulation, there is no action required to resolve an error. However, if you are looking to proceed with the auto-renewal based on this simulation, you can follow these steps:

    1. Review the Simulation Results: Check the details of the simulation to ensure that the renewal terms, pricing, and conditions are as expected.
    2. Proceed with Auto-Renewal: If the simulation results are satisfactory, you can proceed to execute the actual auto-renewal process for the contract item.
    3. Monitor for Further Messages: After executing the auto-renewal, monitor for any subsequent messages or confirmations to ensure that the renewal has been processed correctly.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to view contract details or CRMD_ORDERADM_H for administrative functions related to contracts.
    • Documentation: Refer to SAP Help documentation for detailed information on contract management and auto-renewal processes.
    • Customization: If you need to customize the auto-renewal process, you may need to work with your SAP configuration team to adjust settings in the contract management module.

    If you encounter any issues or unexpected results during the simulation or renewal process, it may be helpful to consult with your SAP support team or refer to SAP Notes for any known issues related to contract management and auto-renewal functionalities.

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