How To Fix CRMS4_SRV_API221 - Item &1: Omit auto renewal fields for a price adaptation item.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 221

• Message text: Item &1: Omit auto renewal fields for a price adaptation item.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API221 - Item &1: Omit auto renewal fields for a price adaptation item. ?

  The SAP error message CRMS4_SRV_API221 indicates that there is an issue with the handling of auto-renewal fields in the context of a price adaptation item. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an attempt to process a price adaptation item that should not include auto-renewal fields.
  Cause:
  The error is triggered when:
  
  A price adaptation item is being processed, but it contains fields related to auto-renewal that are not applicable or allowed for that specific item type.
  The system expects that certain fields related to auto-renewal should be omitted for price adaptation items, but they are present in the request or data being processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Item Configuration: Check the configuration of the price adaptation item in question. Ensure that it does not include any fields related to auto-renewal.
  
  
  Modify the Data Input: If you are manually entering data or using an interface to send data to SAP, ensure that you are not including auto-renewal fields for price adaptation items. Remove any unnecessary fields that are not applicable.
  
  
  Check Custom Code: If there is any custom code or enhancements in your SAP system that processes price adaptation items, review that code to ensure it correctly handles the omission of auto-renewal fields.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the CRM module and price adaptation items to understand the expected behavior and any specific requirements.
  
  
  Testing: After making the necessary adjustments, test the process again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or fixes related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM pricing and item management, such as CRMD_ORDER for managing orders.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the configuration and ensuring that the data being processed aligns with the requirements for price adaptation items, you should be able to resolve the error CRMS4_SRV_API221.