How To Fix CRMS4_SRV_API174 - Remove the completed indicator before you create a service contract.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 174

• Message text: Remove the completed indicator before you create a service contract.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API174 - Remove the completed indicator before you create a service contract. ?

  The SAP error message CRMS4_SRV_API174 indicates that you are trying to create a service contract in the SAP system while the completed indicator is set. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a new service contract based on an existing one that has already been marked as completed.
  Cause:
  The primary cause of this error is that the system does not allow the creation of a new service contract from a completed service contract. The completed indicator signifies that the contract has been finalized and cannot be modified or used as a basis for new contracts.
  Solution:
  To resolve this error, you need to remove the completed indicator from the service contract you are trying to use as a reference. Here are the steps you can follow:
  
  Access the Service Contract: Navigate to the service contract that is causing the error.
  Edit the Contract: Open the contract in edit mode.
  Remove the Completed Indicator: Look for the field that indicates the contract is completed (this may be a checkbox or a status field) and uncheck or change it accordingly.
  Save Changes: After making the necessary changes, save the contract.
  Retry Creating the Service Contract: Now, attempt to create the new service contract again.
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to edit the service contract. If you do not have the required access, you may need to contact your system administrator.
  Business Process: Understand the business process related to service contracts in your organization. Sometimes, there may be specific workflows or approvals required before a contract can be modified.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing service contracts to ensure compliance with business rules.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.