How To Fix CRMS4_SRV_API144 - Entries of text type &1, language &2 do not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 144

  • Message text: Entries of text type &1, language &2 do not exist.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_API144 - Entries of text type &1, language &2 do not exist. ?

    The SAP error message CRMS4_SRV_API144 indicates that there are no entries of a specified text type in the specified language. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to retrieve or process text data that is expected to exist but is missing.

    Cause:

    1. Missing Text Entries: The specified text type (e.g., sales order text, service order text) does not have any entries in the database for the specified language.
    2. Incorrect Language Settings: The language code provided may not match any existing entries in the system.
    3. Configuration Issues: There may be issues with the configuration of text types or the language settings in the SAP system.
    4. Data Migration Issues: If data was migrated from another system, some text entries may not have been transferred correctly.

    Solution:

    1. Check Text Entries:

      • Go to the relevant transaction (e.g., transaction SE11 for Data Dictionary) and check if the text entries exist for the specified text type and language.
      • Use transaction SE78 to check if the text type is correctly defined.
    2. Create Missing Text Entries:

      • If the entries are missing, you can create them using the appropriate transaction (e.g., SO10 for text management).
      • Ensure that you create entries for the correct text type and language.
    3. Verify Language Settings:

      • Check the language settings in your user profile and ensure that the language you are using is supported and has corresponding text entries.
    4. Review Configuration:

      • Review the configuration settings for text types in the relevant customizing transactions (e.g., SPRO).
      • Ensure that the text types are correctly defined and linked to the appropriate objects.
    5. Data Migration Review:

      • If this issue arose after a data migration, review the migration process to ensure that all necessary text entries were included.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling text types and languages in your version of SAP.

    Related Information:

    • Text Types: In SAP, text types are used to categorize different kinds of text data (e.g., long texts, short texts) associated with business objects.
    • Language Codes: SAP uses specific language codes (e.g., EN for English, DE for German) to identify the language of text entries.
    • Transactions: Familiarize yourself with relevant transactions such as SE11 (Data Dictionary), SO10 (Text Management), and SPRO (Customizing) for managing text entries and configurations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.

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