How To Fix CRMS4_SRV_API128 - Item &1 is released or completed. Service contract cannot be modified.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 128

• Message text: Item &1 is released or completed. Service contract cannot be modified.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API128 - Item &1 is released or completed. Service contract cannot be modified. ?

  The SAP error message CRMS4_SRV_API128 indicates that you are trying to modify a service contract item that is either released or completed. This means that the item is in a status that does not allow for further modifications. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Status of the Item: The item you are trying to modify has a status that is either "Released" or "Completed." In these statuses, the system restricts changes to ensure data integrity and compliance with business processes.
  Business Rules: The business rules configured in your SAP system may prevent modifications to certain items once they reach a specific status.
  
  
  Solution:
  
  Check Item Status: Verify the status of the item in question. You can do this by navigating to the service contract and checking the item details.
  Change Status: If the item is in a "Released" or "Completed" status, you may need to change its status back to