How To Fix CRMS4_SRV_API123 - Item &1: Cannot enter equipment and functional location at the same time.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 123

• Message text: Item &1: Cannot enter equipment and functional location at the same time.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API123 - Item &1: Cannot enter equipment and functional location at the same time. ?

  The SAP error message CRMS4_SRV_API123 indicates that there is an issue with the entry of equipment and functional location in a service request or order. Specifically, the error states that you cannot enter both an equipment and a functional location for the same item simultaneously. This is a common restriction in SAP systems to ensure data integrity and avoid confusion in service management processes.
  
  Cause:
  The error occurs when:
  
  You are trying to assign both an equipment number and a functional location to the same item in a service order or request.
  The system is designed to allow only one of these identifiers to be used at a time for a specific item.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Item Details: Check the item in question and determine whether you need to use equipment or functional location. You should only enter one of them.
  
  
  Remove One Identifier:
  
  If you have entered both