How To Fix CRMS4_SRV_API081 - Specify a cancellation reason.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 081

• Message text: Specify a cancellation reason.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API081 - Specify a cancellation reason. ?

  The SAP error message CRMS4_SRV_API081: "Specify a cancellation reason." typically occurs in the context of CRM (Customer Relationship Management) when a user attempts to cancel a service order or a related document without providing a required cancellation reason.
  
  Cause:
  The error is triggered because the system mandates that a cancellation reason must be specified when canceling certain documents or transactions. This is a common requirement in many business processes to ensure that there is a clear understanding of why a particular action (like cancellation) is being taken.
  
  Solution:
  To resolve this error, you need to specify a cancellation reason when attempting to cancel the service order or document. Here are the steps to do this:
  
  Access the Document: Navigate to the service order or document you are trying to cancel.
  Select Cancellation Option: Choose the option to cancel the document.
  Enter Cancellation Reason: When prompted, enter a valid cancellation reason. This could be a predefined reason from