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How To Fix CRMS4_SRV_API081 - Specify a cancellation reason.


CRMS4_SRV_API081 - Overview

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 081

  • Message text: Specify a cancellation reason.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRMS4_SRV_API081 - Details

  • The SAP error message CRMS4_SRV_API081: "Specify a cancellation reason." typically occurs in the context of CRM (Customer Relationship Management) when a user attempts to cancel a service order or a related document without providing a required cancellation reason.
    
    Cause: The error is triggered because the system mandates that a cancellation reason must be specified when canceling certain documents or transactions. This is a common requirement in many business processes to ensure that there is a clear understanding of why a particular action (like cancellation) is being taken.
    Solution: To resolve this error, you need to specify a cancellation reason when attempting to cancel the service order or document. Here are the steps to do this: Access the Document: Navigate to the service order or document you are trying to cancel. Select Cancellation Option: Choose the option to cancel the document. Enter Cancellation Reason: When prompted, enter a valid cancellation reason. This could be a predefined reason from

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