Message type: E = Error
Message class: CRMS4_SRV_API - Error Message for Service Order API
Message number: 037
Message text: Cannot use reference service order &1áto create service confirmation.
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CRMS4_SRV_API037
- Cannot use reference service order &1áto create service confirmation. ?The SAP error message CRMS4_SRV_API037 indicates that there is an issue with using a reference service order to create a service confirmation. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create a service confirmation based on a service order that is not in a valid state or does not meet certain criteria. Causes: Service Order Status: The reference service order may be in a status that does not allow for the creation of a service confirmation. For example, if the service order is already completed or canceled, it cannot be used as a reference. Missing Data: Required data or fields in the service order may be missing or incomplete, preventing the system from processing the confirmation. Authorization Issues: The user may not have the necessary authorizations to create a service confirmation based on the specified service order.
Configuration Issues: There may be configuration settings in the system
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