Message type: E = Error
Message class: CRMS4_SRV_API - Error Message for Service Order API
Message number: 019
Message text: Specify a reference service order.
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CRMS4_SRV_API019
- Specify a reference service order. ?The SAP error message CRMS4_SRV_API019 indicates that a reference service order must be specified when trying to perform certain operations related to service orders in the SAP CRM system. This error typically arises in scenarios where a service order is expected to be linked to another service order, but the reference order is not provided.
Cause: Missing Reference Order: The most common cause of this error is that the system expects a reference service order to be specified, but it is either missing or not correctly linked in the transaction. Incorrect Configuration: There may be configuration issues in the service order management settings that prevent the system from recognizing or processing the reference order. Data Entry Error: Users may have inadvertently skipped entering the reference service order during the transaction process.
Solution: Specify a Reference Service Order: When you encounter this error, check the transaction or function you are trying to execute and ensure that you
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