How To Fix CRMS4_SOM_PROD_DRF002 - Product &1 not replicated, it has been created and then deleted/archived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_DRF - Message class for DRF log for Subscription Product

  • Message number: 002

  • Message text: Product &1 not replicated, it has been created and then deleted/archived

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_PROD_DRF002 - Product &1 not replicated, it has been created and then deleted/archived ?

    The SAP error message CRMS4_SOM_PROD_DRF002 indicates that a product (identified by &1) could not be replicated because it was created and then subsequently deleted or archived. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and its integration with other systems, such as SAP S/4HANA or SAP ERP.

    Cause:

    1. Product Deletion/Archiving: The product in question was created in the system but was later deleted or archived. This means that the product no longer exists in the active database, which prevents it from being replicated to other systems.
    2. Replication Process: The replication process is trying to synchronize data between systems, and if the product is not available in the source system (due to deletion or archiving), the replication will fail.
    3. Data Consistency Issues: There may be inconsistencies in the data between the systems, especially if the product was deleted after it was already marked for replication.

    Solution:

    1. Check Product Status: Verify the status of the product in the source system. If it has been deleted or archived, you will need to either restore it or ensure that it is not included in the replication process.
    2. Adjust Replication Settings: If the product is no longer needed, you may need to adjust the replication settings to exclude deleted or archived products from being processed.
    3. Data Cleanup: If the product was mistakenly deleted, consider restoring it from an archive if possible. If it was intentionally deleted, ensure that all related processes are updated accordingly.
    4. Error Handling: Implement error handling in your replication process to manage such cases gracefully, possibly logging the errors for review and taking corrective actions as needed.
    5. Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or updates that may be relevant to your version of SAP.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the product in the CRM system.
    • Replication Monitoring: Use transaction codes like SLG1 to check logs related to the replication process and identify any other issues that may be occurring.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Integration Scenarios: Understand the integration scenarios between your CRM and other systems to ensure that the data flow is correctly managed.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation and resolution.

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