How To Fix CRMS4_SOM_PROD_BO112 - Dependent item type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 112

• Message text: Dependent item type does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO112 - Dependent item type does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO112 with the description "Dependent item type does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service order management or product-related transactions. This error indicates that the system is unable to find a specific dependent item type that is required for processing the transaction.
  Causes:
  
  
  Missing Configuration: The dependent item type that the system is trying to reference may not be configured in the system. This could be due to missing entries in the customizing settings for item categories or product types.
  
  
  Incorrect Item Type: The item type being referenced in the transaction may be incorrect or not defined in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect relationships between items in the order.
  
  
  Transport Issues: If the system has recently undergone a transport of changes, the dependent item type may not have been included or properly activated.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for item category configuration (e.g., Sales Order, Service Order).
  Ensure that the dependent item type is defined and correctly configured.
  
  
  
  Verify Item Types:
  
  Check the item types being used in the transaction. Ensure that they are valid and exist in the system.
  Use transaction codes like OVAK (for sales document types) or CRMD_ORDER (for service orders) to review the item types.
  
  
  
  Data Consistency Check:
  
  Review the order or transaction data for any inconsistencies. Ensure that all required fields and relationships are correctly populated.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the missing configurations or manually create the necessary entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and OVAK for configuration and order management.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_SOM_PROD_BO112 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.