How To Fix CRMS4_SOM_PROD_BO095 - Characteristic value '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 095

• Message text: Characteristic value '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO095 - Characteristic value '&1' does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO095 indicates that a characteristic value specified in a configuration or product master does not exist in the system. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP CPQ (Configure Price Quote) when dealing with product configurations.
  Cause:
  
  
  Missing Characteristic Value: The characteristic value you are trying to use in a product configuration does not exist in the system. This could be due to:
  
  The characteristic value was never created.
  The characteristic value was deleted or made inactive.
  There is a typo or mismatch in the characteristic value being referenced.
  
  
  
  Incorrect Configuration: The configuration of the product might be incorrect, leading to a reference to a non-existent characteristic value.
  
  
  Data Migration Issues: If data was migrated from another system or during an upgrade, some characteristic values may not have been transferred correctly.
  
  
  Solution:
  
  
  Check Characteristic Values:
  
  Go to the transaction code CT04 (for characteristics) or CT03 (for characteristic values) in SAP.
  Verify if the characteristic value you are trying to use exists. If it does not, you may need to create it.
  
  
  
  Correct Configuration:
  
  Review the product configuration to ensure that all characteristic values referenced are valid and exist in the system.
  If you find any discrepancies, correct the configuration accordingly.
  
  
  
  Data Consistency Check:
  
  If the error occurred after a data migration, perform a consistency check to ensure that all necessary data has been migrated correctly.
  You may need to consult with your data migration team or use tools like LSMW (Legacy System Migration Workbench) to verify the integrity of the data.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or configuration guides for the specific product or module you are working with to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CT04: Create/Change Characteristic
  CT03: Display Characteristic
  CRMD_ORDER: Access CRM Order Management
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review SAP Help documentation for CRM and product configuration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.