How To Fix CRMS4_SOM_PROD_BO056 - External object '&1': Assignment ID is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 056

• Message text: External object '&1': Assignment ID is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO056 - External object '&1': Assignment ID is not unique ?

  The SAP error message CRMS4_SOM_PROD_BO056 indicates that there is an issue with the assignment ID of an external object in the SAP CRM system. This error typically arises when the system encounters multiple entries with the same assignment ID, which should be unique for each external object.
  Cause:
  
  Duplicate Assignment IDs: The primary cause of this error is the presence of duplicate assignment IDs in the system. This can happen due to data inconsistencies, incorrect data imports, or issues during data migration.
  Data Integrity Issues: If the data model or the configuration of the external object is not set up correctly, it can lead to conflicts in assignment IDs.
  Custom Development: If there are custom developments or enhancements in the system that manipulate assignment IDs, they may inadvertently create duplicates.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to find and identify the duplicate assignment IDs.
  Data Cleanup: Once duplicates are identified, you will need to decide on a strategy to resolve them. This may involve:
  
  Deleting the duplicate entries if they are not needed.
  Merging the data if applicable.
  Correcting the assignment IDs to ensure uniqueness.
  
  
  Check Data Imports: If the issue arose from a data import, review the import process to ensure that it includes checks for uniqueness before inserting records.
  Review Custom Code: If there are custom developments, review the code to ensure that it correctly handles assignment IDs and does not create duplicates.
  Testing: After making changes, perform thorough testing to ensure that the issue is resolved and that no new duplicates are created.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the specific CRM module you are working with to understand how assignment IDs are managed and any constraints that may apply.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_PROD_BO056 and ensure that assignment IDs remain unique in your SAP CRM system.