How To Fix CRMS4_SOM_PROD_BO051 - Maintain BRFplus function for numeric parameter '&1' (charge plan '&2')


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 051

  • Message text: Maintain BRFplus function for numeric parameter '&1' (charge plan '&2')

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO051 - Maintain BRFplus function for numeric parameter '&1' (charge plan '&2') ?

    The SAP error message CRMS4_SOM_PROD_BO051 typically indicates an issue related to the Business Rule Framework plus (BRFplus) function, specifically concerning a numeric parameter in a charge plan. This error can occur in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) when there is a problem with the configuration of the BRFplus rules that are supposed to handle charge plans.

    Cause:

    1. Missing or Incorrect BRFplus Function: The BRFplus function that is supposed to handle the numeric parameter for the specified charge plan may not be defined or may be incorrectly configured.
    2. Parameter Type Mismatch: The parameter expected by the BRFplus function may not match the data type or format of the value being passed.
    3. Charge Plan Issues: The charge plan referenced in the error message may not be properly set up or may be inactive.
    4. Authorization Issues: There may be authorization issues preventing access to the BRFplus function or the charge plan.

    Solution:

    1. Check BRFplus Function:

      • Navigate to the BRFplus workbench in your SAP system.
      • Verify that the function for the numeric parameter is correctly defined and active.
      • Ensure that the function is properly linked to the relevant charge plan.
    2. Review Parameter Configuration:

      • Check the configuration of the numeric parameter in the BRFplus function.
      • Ensure that the data type and format of the parameter match what is expected by the function.
    3. Validate Charge Plan:

      • Go to the charge plan configuration and ensure that the charge plan referenced in the error message is active and correctly set up.
      • Check for any inconsistencies or missing data in the charge plan.
    4. Authorization Check:

      • Ensure that the user executing the transaction has the necessary authorizations to access the BRFplus function and the charge plan.
    5. Testing:

      • After making the necessary adjustments, test the functionality again to see if the error persists.

    Related Information:

    • BRFplus Documentation: Familiarize yourself with the BRFplus documentation to understand how to create and manage functions and rules.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Use transaction codes like BRF+ to access the BRFplus workbench and CRMD_ORDER for CRM order management to investigate further.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in BRFplus and CRM configurations.

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