How To Fix CRMS4_SOM_PROD_BO023 - Charge plan '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 023

• Message text: Charge plan '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO023 - Charge plan '&1' does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO023 indicates that a charge plan specified in your system does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process a charge plan that has not been defined or has been deleted.
  Cause:
  
  Non-Existent Charge Plan: The charge plan referenced in the transaction or process does not exist in the system.
  Incorrect Configuration: The charge plan may not have been properly configured or activated.
  Data Entry Error: There may be a typographical error in the charge plan ID being referenced.
  Transport Issues: If the charge plan was recently transported from another system, it may not have been included in the transport request.
  
  Solution:
  
  Verify Charge Plan ID: Check the charge plan ID being used in the transaction. Ensure that it is correctly entered and exists in the system.
  Create or Activate Charge Plan: If the charge plan does not exist, you may need to create it. This can typically be done through the SAP GUI by navigating to the relevant configuration area for charge plans.
  Check Configuration: Ensure that the charge plan is properly configured and activated in the system. This may involve checking the settings in the customizing transaction (e.g., SPRO).
  Transport Check: If the charge plan was supposed to be transported from another system, verify that the transport request included the necessary objects and that they were successfully imported.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on creating and managing charge plans.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view or manage charge plans.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Authorizations: Ensure that you have the necessary authorizations to view or create charge plans in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_PROD_BO023 and ensure that the charge plan is correctly set up in your SAP system.