How To Fix CRMS4_SOM_PROD_BO008 - You are not authorized to execute the check function


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 008

  • Message text: You are not authorized to execute the check function

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO008 - You are not authorized to execute the check function ?

    The SAP error message CRMS4_SOM_PROD_BO008 indicates that a user is not authorized to execute the check function in the context of the SAP CRM (Customer Relationship Management) system. This error typically arises when a user attempts to perform an action that requires specific authorizations that they do not possess.

    Cause:

    1. Authorization Issues: The primary cause of this error is that the user lacks the necessary authorizations in their user profile to execute the check function. This could be due to missing roles or authorizations related to the CRM application.
    2. Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function they are trying to access.
    3. Custom Authorization Objects: If the system has custom authorization objects, the user may not have the required access to these objects.

    Solution:

    1. Check User Roles:

      • Go to transaction SU01 (User Maintenance) and check the roles assigned to the user experiencing the issue.
      • Ensure that the user has the appropriate roles that include the necessary authorizations for the check function.
    2. Review Authorization Objects:

      • Use transaction SU53 immediately after the error occurs to analyze the authorization check. This transaction shows the last authorization check that failed and can help identify which specific authorization is missing.
      • If you have access, you can also use transaction PFCG to review and modify roles and authorization profiles.
    3. Consult with Security Team:

      • If you do not have the necessary permissions to modify roles or authorizations, contact your SAP security team or administrator. Provide them with the error message and any relevant details from the SU53 analysis.
    4. Testing:

      • After adjustments are made to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
      • Test the functionality again to confirm that the issue is resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on authorization issues in CRM.
    • Documentation: Review SAP documentation related to authorization management in CRM to understand how roles and authorizations are structured.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Display Authorization Check
      • ST01: System Trace (for deeper analysis)

    By following these steps, you should be able to identify and resolve the authorization issue causing the CRMS4_SOM_PROD_BO008 error.

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