Message type: E = Error
Message class: CRMS4_SOM_EQUI - Message Class for SOM - Equipment integration
Message number: 006
Message text: Number of Technical Resources is not equal to the quantity
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CRMS4_SOM_EQUI006
- Number of Technical Resources is not equal to the quantity ?The SAP error message CRMS4_SOM_EQUI006 indicates that there is a mismatch between the number of technical resources assigned to a service order and the quantity specified for those resources. This error typically occurs in the context of service order management within the SAP Customer Relationship Management (CRM) module.
Cause: Mismatch in Quantity: The number of technical resources (e.g., technicians, equipment) assigned to the service order does not match the quantity specified in the order. For example, if you have assigned 2 technicians but the order specifies a requirement for 3, this error will occur.
Configuration Issues: There may be issues with the configuration of the service order or the resource planning settings in the system. Data Entry Errors: Manual entry errors when creating or modifying the service order can lead to discrepancies in the quantities.
Solution: Check Resource Assignment: Review the service order to ensure that the number of technical resources assigned matches the quantity required.
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