Message type: E = Error
Message class: CRMS4_SOM_CUST - SOM Customizing
Message number: 001
Message text: Billing plan type not found for process type &1 and item type &2
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The SAP error message CRMS4_SOM_CUST001 indicates that the system cannot find a billing plan type for the specified process type and item type. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to create or process a billing document.
Cause: Missing Configuration: The billing plan type has not been defined for the specified process type and item type in the system. Incorrect Process or Item Type: The process type or item type being used does not match any existing billing plan types in the configuration. Custom Development: If there are custom developments or enhancements, they might not be correctly configured to handle the billing plan types.
Solution: Check Configuration: Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for billing plan types. Ensure that the billing plan type is defined for the specific process type and item type you are working with. You can find this under: Sales
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