How To Fix CRMS4_SOM_ADG_BO010 - Deletion of the last allowance definition is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_ADG_BO -

• Message number: 010

• Message text: Deletion of the last allowance definition is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_ADG_BO010 - Deletion of the last allowance definition is not possible ?

  The SAP error message CRMS4_SOM_ADG_BO010 indicates that you are trying to delete the last allowance definition in the system, which is not permitted. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with allowance definitions in the Sales Order Management (SOM) module.
  Cause:
  The primary cause of this error is that the system requires at least one allowance definition to be present. Allowance definitions are used to manage discounts, allowances, or other financial adjustments in sales processes. Deleting the last remaining allowance definition would leave the system without any means to apply such adjustments, which is why the action is restricted.
  Solution:
  To resolve this error, you have a couple of options:
  
  
  Create a New Allowance Definition: Before attempting to delete the existing allowance definition, create a new one. This ensures that there is at least one allowance definition in the system, allowing you to proceed with the deletion of the old one.
  
  
  Review Business Requirements: Assess whether you truly need to delete the allowance definition. If it is still relevant to your business processes, consider keeping it.
  
  
  Check Dependencies: Ensure that there are no active transactions or dependencies linked to the allowance definition you are trying to delete. If there are, you may need to resolve those dependencies first.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for guidance on managing allowance definitions and understanding the implications of deletion.
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to allowance definitions, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or delete allowance definitions in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.