How To Fix CRMS4_SOLO_API000 - Specify a valid value for BusSolutionOrderType.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOLO_API - Solution Order: Remote API Message Class

  • Message number: 000

  • Message text: Specify a valid value for BusSolutionOrderType.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOLO_API000 - Specify a valid value for BusSolutionOrderType. ?

    The SAP error message CRMS4_SOLO_API000 with the description "Specify a valid value for BusSolutionOrderType" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the business solution order type being used in a transaction or API call.

    Cause:

    1. Invalid Order Type: The order type specified in the transaction or API call does not exist or is not valid in the system.
    2. Configuration Issues: The order type may not be properly configured in the system, or it may not be assigned to the relevant business processes.
    3. Missing Customization: If the system has been customized, the necessary configurations for the business solution order type may be missing.
    4. Data Entry Error: There may be a typographical error in the order type being entered.

    Solution:

    1. Check Order Type: Verify that the order type you are using is valid. You can do this by checking the configuration in the SAP system:

      • Go to the transaction code SPRO (SAP Project Reference Object).
      • Navigate to CRM > Order Management > Define Order Types.
      • Ensure that the order type you are trying to use is listed and correctly configured.
    2. Correct Configuration: If the order type is not configured, you may need to create it or adjust the existing configuration to ensure it meets the requirements of your business processes.

    3. Review API Call: If you are using an API, ensure that the parameters being passed, especially the BusSolutionOrderType, are correct and match the expected values in the system.

    4. Consult Documentation: Refer to the SAP documentation or help resources for the specific API or transaction you are using to ensure you are following the correct procedures.

    5. Check for Customizations: If your organization has made customizations to the CRM system, consult with your SAP technical team to ensure that the customizations are not causing the issue.

    6. Testing: After making any changes, test the transaction or API call again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for order management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the order type.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.

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