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Message type: E = Error
Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI
Message number: 117
Message text: Note added to Service Order header.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRMS4_SERV_UI117
- Note added to Service Order header. ?The SAP error message "CRMS4_SERV_UI117: Note added to Service Order header" typically indicates that there is an issue related to adding a note to the header of a service order in the SAP Customer Relationship Management (CRM) module. This message is not necessarily an error but rather an informational message that indicates that a note has been successfully added to the service order header.
Cause:
- User Action: The message is triggered when a user attempts to add a note to the service order header.
- System Configuration: There may be specific configurations or settings in the CRM system that dictate how notes are handled.
- Authorization Issues: If the user does not have the necessary permissions to add notes, it may lead to a warning or informational message.
Solution:
- Verify Note Addition: Check if the note has been successfully added to the service order header. If it has, then the message is informational and does not require further action.
- Check User Permissions: Ensure that the user has the appropriate authorizations to add notes to service orders. If not, the user may need to contact their system administrator to obtain the necessary permissions.
- Review Configuration: If there are issues with how notes are being handled, review the configuration settings in the CRM system related to service orders and note management.
- Consult Documentation: Refer to SAP documentation or help resources for more details on handling notes in service orders.
Related Information:
If the message persists or if there are additional symptoms, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.
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CRMS4_SERV_UI116
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