How To Fix CRMS4_SERV_UI105 - Service order &1 rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI

• Message number: 105

• Message text: Service order &1 rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SERV_UI105 - Service order &1 rejected ?

  The SAP error message "CRMS4_SERV_UI105 Service order &1 rejected" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with service orders. This error indicates that the service order specified (denoted by &1) has been rejected for some reason, preventing further processing.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access or modify the service order.
  Status of the Service Order: The service order may be in a status that does not allow for further processing (e.g., it may be closed or canceled).
  Data Inconsistencies: There may be missing or inconsistent data in the service order that prevents it from being processed.
  Configuration Issues: There may be configuration settings in the CRM system that are causing the rejection of the service order.
  Business Rules: Certain business rules or validations may be preventing the service order from being processed.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and modify the service order. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Service Order Status: Check the status of the service order to ensure it is in a valid state for processing. If it is closed or canceled, you may need to reopen it or create a new order.
  Validate Data: Review the service order for any missing or incorrect data. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the relevant configuration settings in the CRM system.
  Review Business Rules: Check if there are any specific business rules or validations that apply to the service order. This may involve consulting with business process owners or reviewing documentation related to the service order process.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and analyze the service order details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on service order processing and common issues related to service orders.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.