How To Fix CRMS4_SERV_UI102 - Unplanned item added.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI

• Message number: 102

• Message text: Unplanned item added.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SERV_UI102 - Unplanned item added. ?

  The SAP error message CRMS4_SERV_UI102 with the description "Unplanned item added" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders or service requests. This error indicates that an unplanned item has been added to a service order or request, which may not align with the expected process or configuration.
  Cause:
  
  Unplanned Item Addition: The error is triggered when a user attempts to add an item to a service order that is not planned or not configured correctly in the system.
  Configuration Issues: There may be issues with the configuration of service order types, item categories, or the overall service process in SAP.
  Business Rules Violation: The addition of unplanned items may violate certain business rules or workflows defined in the system.
  
  Solution:
  
  Review Configuration: Check the configuration settings for service orders in SAP. Ensure that the item categories and order types are set up correctly to allow for the addition of unplanned items if that is the intended functionality.
  Check Business Rules: Review any business rules or workflows that may restrict the addition of unplanned items. Adjust these rules if necessary to accommodate the business process.
  User Training: Ensure that users are trained on the correct procedures for adding items to service orders. They should understand when and how to add planned versus unplanned items.
  Error Handling: Implement error handling procedures to guide users on how to resolve this issue when it occurs. This may include providing clear messages or steps to follow.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to service order management, such as CRMD_ORDER for managing service orders.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues. They can provide insights or solutions based on their experiences.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation and resolution.