How To Fix CRMS4_SERV_UI020 - To edit item &1, you must cancel the follow-on purchase order &2.

CRMS4_SERV_UI020 - Overview

• Message type: E = Error

• Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI

• Message number: 020

• Message text: To edit item &1, you must cancel the follow-on purchase order &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SERV_UI020 - To edit item &1, you must cancel the follow-on purchase order &2. ?

  The SAP error message CRMS4_SERV_UI020 typically occurs in the context of service management or sales order processing within the SAP CRM (Customer Relationship Management) module. This error indicates that you are trying to edit a specific item in a service order or sales order, but there is a follow-on purchase order associated with that item that needs to be canceled first.
  
  Cause:
  The error arises when:
  
  You attempt to modify an item in a service order or sales order that has a linked follow-on purchase order.
  The system enforces a rule that prevents changes to the order item until the associated purchase order is canceled.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Follow-On Purchase Order: 
  
  Note the purchase order number mentioned in the error message (e.g., &2).
  Use transaction codes like ME23N (Display Purchase Order) to view the details of the purchase order.
  
  
  
  Cancel the Follow-On Purchase Order:
  
  If you have the necessary permissions, you