How To Fix CRMS4_QTAN006 - You can't perform this action as the service quotation has been rejected.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_QTAN - Message class for specific validations for Quotation

• Message number: 006

• Message text: You can't perform this action as the service quotation has been rejected.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_QTAN006 - You can't perform this action as the service quotation has been rejected. ?

  The SAP error message CRMS4_QTAN006 indicates that you are trying to perform an action on a service quotation that has been rejected. This error typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to edit, approve, or process a service quotation that is in a rejected status.
  Cause:
  
  
  Rejected Status: The primary cause of this error is that the service quotation has been explicitly marked as rejected. This could happen due to various reasons, such as:
  
  The quotation did not meet certain criteria.
  The customer declined the quotation.
  Internal review processes led to the rejection.
  
  
  
  User Permissions: In some cases, the user may not have the necessary permissions to perform actions on rejected quotations.
  
  
  Solution:
  
  
  Review Quotation Status: Check the status of the service quotation. If it is indeed rejected, you will need to either:
  
  Create a new quotation based on the previous one, making necessary adjustments.
  Change the status of the quotation if your business process allows it (this may require specific permissions).
  
  
  
  Consult with Stakeholders: If the quotation was rejected due to customer feedback or internal review, consult with the relevant stakeholders to understand the reasons for rejection and determine the next steps.
  
  
  Permissions Check: Ensure that you have the appropriate permissions to perform actions on service quotations. If not, contact your system administrator to request the necessary access.
  
  
  Recreate the Quotation: If the quotation needs to be modified significantly, it may be easier to create a new service quotation rather than trying to modify the rejected one.
  
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on service quotations and their statuses.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with service quotations (e.g., CRMD_ORDER for managing service orders).
  Business Processes: Understand your organization's business processes regarding service quotations, including how rejections are handled and what steps are taken afterward.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored guidance based on your specific system configuration and business processes.