How To Fix CRMS4_PS_TOOLS_UI097 - A billing document has not been created so far

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 097

• Message text: A billing document has not been created so far

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI097 - A billing document has not been created so far ?

  The SAP error message CRMS4_PS_TOOLS_UI097 indicates that a billing document has not been created for a particular transaction or process in the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various factors.
  Causes:
  
  Incomplete Data: The necessary data for creating a billing document may be incomplete or missing. This could include customer information, pricing details, or other relevant data.
  Status Issues: The status of the sales order or service order may not be set to allow billing. For example, the order might still be in a draft state or not fully processed.
  Configuration Issues: There may be configuration issues in the billing process, such as missing billing types or incorrect settings in the billing document configuration.
  Integration Issues: If the CRM system is integrated with other systems (like SAP ERP), there may be issues in the data transfer or synchronization between these systems.
  Authorization Issues: The user may not have the necessary authorizations to create a billing document.
  
  Solutions:
  
  Check Data Completeness: Review the transaction data to ensure all required fields are filled out correctly. This includes checking customer master data, pricing conditions, and any other relevant information.
  Review Order Status: Ensure that the sales order or service order is in the correct status for billing. If it is not, you may need to change the status or complete any pending actions.
  Configuration Review: Check the configuration settings for billing documents in the SAP system. Ensure that the billing types and related settings are correctly configured.
  Integration Check: If applicable, verify that the integration between CRM and ERP (or other systems) is functioning correctly. Look for any error messages in the integration logs.
  Authorization Check: Ensure that the user has the necessary permissions to create billing documents. If not, contact your system administrator to adjust the user roles and authorizations.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) to manually check or create billing documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for CRM billing processes to understand the requirements and configurations needed for successful billing document creation.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.