How To Fix CRMS4_PS_TOOLS_UI090 - The billing document &1 has not been reversed so far

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 090

• Message text: The billing document &1 has not been reversed so far

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI090 - The billing document &1 has not been reversed so far ?

  The SAP error message CRMS4_PS_TOOLS_UI090 indicates that a billing document has not been reversed yet. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform an operation that requires the billing document to be reversed before proceeding.
  Cause:
  The primary cause of this error is that the system is attempting to perform an action (such as creating a credit memo or making changes) on a billing document that has not been reversed. This can happen in scenarios where:
  
  The billing document is still active and has not been canceled or reversed.
  There may be dependencies or conditions that require the billing document to be reversed before further actions can be taken.
  The user may be trying to process a transaction that is not allowed until the billing document is reversed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Status of the Billing Document: 
  
  Use transaction codes like VF03 (Display Billing Document) to check the status of the billing document in question. Ensure that it is indeed active and has not been reversed.
  
  
  
  Reverse the Billing Document:
  
  If the billing document needs to be reversed, you can do this using transaction code VF11 (Cancel Billing Document). Follow the prompts to reverse the document properly.
  
  
  
  Review Dependencies:
  
  Ensure that there are no other dependencies or conditions that need to be met before reversing the billing document. This may include checking related documents or transactions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to billing document processing to understand any specific requirements or steps that need to be followed.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03, VF11, and others related to billing and invoicing in SAP.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Permissions: Ensure that you have the necessary permissions to reverse billing documents, as restrictions may lead to errors.
  
  By following these steps, you should be able to address the error message CRMS4_PS_TOOLS_UI090 effectively.