How To Fix CRMS4_PS_TOOLS_UI084 - Internal error: Unexpected EXCEPTION in class &1 method &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 084

• Message text: Internal error: Unexpected EXCEPTION in class &1 method &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI084 - Internal error: Unexpected EXCEPTION in class &1 method &2 ?

  The SAP error message "CRMS4_PS_TOOLS_UI084 Internal error: Unexpected EXCEPTION in class &1 method &2" typically indicates that there is an unexpected exception occurring in the specified class and method within the SAP system. This error is often related to issues in the CRM (Customer Relationship Management) module, particularly in the context of the PS (Project System) tools.
  Possible Causes:
  
  Coding Issues: There may be a bug or unhandled exception in the ABAP code of the specified class or method.
  Data Issues: The data being processed may be inconsistent or corrupt, leading to unexpected behavior.
  Configuration Problems: Incorrect configuration settings in the CRM or PS module could lead to this error.
  System Environment: Issues with the SAP system environment, such as memory problems or system resource limitations, could also trigger this error.
  Version Compatibility: If there are inconsistencies between different versions of SAP components, it may lead to unexpected exceptions.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP often releases notes that address specific errors, including patches or workarounds.
  Debugging: If you have access to the ABAP development environment, you can debug the specific class and method mentioned in the error message to identify the root cause of the exception.
  Data Validation: Review the data being processed when the error occurs. Ensure that all required fields are populated and that the data is valid.
  Configuration Review: Check the configuration settings in the CRM and PS modules to ensure they are set up correctly.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error details, including the class and method names, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for debugging and SE37 (Function Module) for checking function modules related to the error.
  ABAP Development: If you have access to ABAP development tools, you can analyze the code in the specified class and method to understand what might be causing the exception.
  User Community: Engage with the SAP community forums or user groups, as other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering in SAP.