How To Fix CRMS4_PS_TOOLS_UI032 - GPD Item (ItemID &2, VersionID &1) does not have a due date rule assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 032

• Message text: GPD Item (ItemID &2, VersionID &1) does not have a due date rule assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI032 - GPD Item (ItemID &2, VersionID &1) does not have a due date rule assigned ?

  The SAP error message CRMS4_PS_TOOLS_UI032 indicates that a General Product Data (GPD) item does not have a due date rule assigned. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with product data and related processes.
  Cause:
  The error is caused by the absence of a due date rule for the specified GPD item. Due date rules are essential for determining when certain actions or processes related to the item should occur. Without these rules, the system cannot calculate or manage due dates for tasks associated with the item.
  Solution:
  To resolve this error, you need to assign a due date rule to the specified GPD item. Here are the steps to do this:
  
  
  Access the GPD Item:
  
  Go to the relevant transaction in SAP where you can manage GPD items (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  
  
  
  Find the Item:
  
  Use the ItemID and VersionID provided in the error message to locate the specific GPD item that is causing the issue.
  
  
  
  Assign a Due Date Rule:
  
  Once you have accessed the item, look for the section where you can manage due date rules.
  Assign an appropriate due date rule that fits the business requirements for the item.
  
  
  
  Save Changes:
  
  After assigning the due date rule, save your changes.
  
  
  
  Test the Changes:
  
  Re-run the process that triggered the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Due Date Rules: These rules are typically defined in the system and can be customized based on business needs. They dictate how due dates are calculated and managed for various items.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product data and due date management.
  Documentation: Refer to SAP documentation or help resources for detailed information on managing GPD items and due date rules.
  User Roles: Ensure that you have the necessary permissions to make changes to GPD items and due date rules in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.