How To Fix CRMS4_PS_TOOLS301 - Specify a due date rule for regular payments for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 301

• Message text: Specify a due date rule for regular payments for SXP type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS301 - Specify a due date rule for regular payments for SXP type &1 ?

  The SAP error message CRMS4_PS_TOOLS301 indicates that there is a missing configuration for a due date rule for regular payments associated with a specific SXP (Service Provider) type. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC) when dealing with payment processing.
  Cause:
  The error occurs because the system requires a due date rule to be defined for regular payments related to the specified SXP type. If this rule is not set up, the system cannot process the payment correctly, leading to the error message.
  Solution:
  To resolve this error, you need to define a due date rule for the specified SXP type. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for payment processing. This is usually found under the CRM or Financials module.
  
  
  
  Define Due Date Rules:
  
  Look for the section related to payment processing or due date rules.
  Create or modify a due date rule that applies to the SXP type indicated in the error message (replace &1 with the actual SXP type).
  
  
  
  Assign the Due Date Rule:
  
  Ensure that the newly created or modified due date rule is assigned to the relevant SXP type.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the payment processing to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the configuration settings, such as SPRO for customizing or CRMD_ORDER for managing CRM orders.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring payment processing and due date rules.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP Community for additional assistance.
  
  By following these steps, you should be able to resolve the error and ensure that regular payments can be processed without issues.