How To Fix CRMS4_PS_TOOLS110 - Item category (CRM) &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 110

• Message text: Item category (CRM) &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS110 - Item category (CRM) &1 does not exist ?

  The SAP error message "CRMS4_PS_TOOLS110 Item category (CRM) &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified item category. This can happen during various processes, such as creating or processing sales orders, service orders, or other CRM-related documents.
  Cause:
  
  Non-Existent Item Category: The item category specified in the transaction does not exist in the system. This could be due to a typo or because the item category has not been defined in the system.
  Configuration Issues: The item category may not have been properly configured in the CRM system, or it may not be assigned to the relevant document type.
  Transport Issues: If the item category was recently created or modified in a development environment, it may not have been transported to the production environment.
  Authorization Issues: The user may not have the necessary authorizations to access the item category.
  
  Solution:
  
  
  Check Item Category: Verify that the item category specified in the error message actually exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to CRM > Basic Functions > Item Management > Define Item Categories to check if the item category exists.
  
  
  
  Create or Modify Item Category: If the item category does not exist, you may need to create it or modify an existing one. Ensure that it is properly configured for the intended use.
  
  
  Transport Requests: If the item category was recently created or modified, ensure that the transport requests have been properly executed to move the changes to the production environment.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the item category. This can be checked with the help of your SAP security team.
  
  
  Consult Documentation: Review any relevant documentation or notes related to item categories in SAP CRM to ensure that you are following the correct procedures.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SPRO for configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to item categories in CRM.
  Community Forums: Consider visiting SAP Community forums or other user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.