How To Fix CRMS4_PS_TOOLS027 - Frequency type not specified to build period

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 027

• Message text: Frequency type not specified to build period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS027 - Frequency type not specified to build period ?

  The SAP error message CRMS4_PS_TOOLS027, which states "Frequency type not specified to build period," typically occurs in the context of SAP CRM (Customer Relationship Management) when working with service contracts, maintenance plans, or similar functionalities that involve scheduling and frequency settings.
  Cause:
  This error usually arises when the system expects a frequency type to be defined for a particular period or scheduling object, but it is either missing or incorrectly configured. The frequency type is essential for determining how often a particular action or event should occur (e.g., service intervals, billing cycles).
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Frequency Type Configuration:
  
  Navigate to the relevant configuration settings in SAP.
  Ensure that the frequency type is defined in the system. This can typically be found in the customizing settings under the relevant module (e.g., CRM or PM).
  
  
  
  Assign Frequency Type:
  
  If you are working with a specific service contract or maintenance plan, check the details of that object.
  Ensure that a frequency type is assigned to the relevant period or scheduling settings. This can usually be done in the item details or scheduling tab.
  
  
  
  Review Related Master Data:
  
  Check the master data associated with the service contract or maintenance plan. Ensure that all required fields, including frequency type, are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on the configuration of frequency types and periods in your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER for service orders or IP01 for maintenance plans to access the relevant data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance based on your specific system configuration and business processes.