How To Fix CRMS4_PS_NET316 - &1 NCU found; &2 successfully processed; &4 not relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 316

• Message text: &1 NCU found; &2 successfully processed; &4 not relevant

What causes this issue?

&v1& net calculation units (NCUs) with &v3& gross payment document (GPD)
items were found in the database (corresponding to the selection
criteria).
Thereof
&v4& NCU is not relevant for processing (according to net calculation
limitations).
For details see message number 115 in the application log.
&v2& NCU could be successfully processed.
For details see message number 53 in the application log.
Note that each message is assigned to a problem class. A message is
solely shown in the application log, if its problem class fits together
with the entered problem class on the selection screen (tab table
<LS>Logs</>, frame <LS>Settings for Application Log</>).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET316 - &1 NCU found; &2 successfully processed; &4 not relevant ?

  The SAP error message CRMS4_PS_NET316 typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders or project management. This error message indicates that there are issues related to the processing of network activities or components in a project or service order.
  Cause:
  The error message CRMS4_PS_NET316 can be caused by several factors, including:
  
  Network Activities: The message indicates that there are network activities (NCUs - Network Control Units) that are either not relevant or have not been processed correctly.
  Configuration Issues: There may be configuration issues in the project or service order that prevent the system from processing certain components.
  Data Inconsistencies: Inconsistencies in the data related to the project or service order can lead to this error.
  Missing Authorizations: The user may not have the necessary authorizations to process certain activities or components.
  
  Solution:
  To resolve the CRMS4_PS_NET316 error, you can take the following steps:
  
  Check Network Activities: Review the network activities associated with the project or service order. Ensure that all necessary activities are correctly defined and relevant to the processing.
  Review Configuration: Check the configuration settings for the project or service order. Ensure that all required settings are in place and that there are no missing parameters.
  Data Validation: Validate the data associated with the project or service order. Look for any inconsistencies or missing information that could be causing the error.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to the project or service order.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure and gather more information about the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CJ20N, or CJ02 for managing service orders and projects.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.