How To Fix CRMS4_PS_NET159 - Internal error accessing mapping data entitlement to payment frequency

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 159

• Message text: Internal error accessing mapping data entitlement to payment frequency

&V2& of gross payment document with Version ID &V1&.
The problem occurred while processing a gross payment item for Item ID
</> has not returned the expected result.
Method <NP>DETERMINE_MAPPING_DATA</> of class <NP>CL_CRMS4_PS_NET_CTRL
modification.
Contact SAP if the problem has not been caused by a customer

Procedure for System Administrators

Contact your system administrator.

How to fix this error?

Net calculation is stopped.

System Response

entitlement frequency &V3& to payment frequency &V4&.
An internal program error occured while mapping the gross amount from

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET159 - Internal error accessing mapping data entitlement to payment frequency ?

  The SAP error message CRMS4_PS_NET159, which indicates an "Internal error accessing mapping data entitlement to payment frequency," typically arises in the context of SAP CRM (Customer Relationship Management) or SAP Convergent Charging scenarios. This error suggests that there is an issue with the mapping of entitlements to payment frequencies, which can be due to various reasons.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to entitlements and payment frequencies in the system.
  Configuration Issues: Incorrect configuration settings in the CRM or billing module can lead to this error.
  Missing or Corrupted Data: Required mapping data might be missing or corrupted in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the required mapping data.
  System Bugs: There could be bugs in the SAP version being used that affect the mapping functionality.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the data related to entitlements and payment frequencies. Ensure that all necessary entries exist and are correctly configured.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies.
  
  
  
  Review Configuration:
  
  Go through the configuration settings in the SAP system related to CRM and billing. Ensure that the mapping between entitlements and payment frequencies is correctly set up.
  Check the configuration in the SAP Customizing Implementation Guide (IMG) under the relevant sections.
  
  
  
  Data Repair:
  
  If you find missing or corrupted data, you may need to repair or re-enter the data. This may involve creating new entries or correcting existing ones.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data. This can be checked in the user roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or updates that resolve known issues.
  
  
  
  System Update:
  
  If the error is due to a bug in the system, consider applying the latest support packages or patches provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16, SE11, SPRO, and SU53 for data checks and configuration.
  Documentation: Review SAP documentation related to CRM and billing processes for additional insights into entitlement and payment frequency mapping.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_NET159 error in your SAP system.