How To Fix CRMS4_PS_NET153 - Could not determine end date of follow-up entitlement period of period &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 153

• Message text: Could not determine end date of follow-up entitlement period of period &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET153 - Could not determine end date of follow-up entitlement period of period &3 ?

  The SAP error message CRMS4_PS_NET153 indicates that the system is unable to determine the end date of a follow-up entitlement period for a specific period. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with service entitlements or service contracts.
  Cause:
  
  Missing Data: The end date for the follow-up entitlement period may not be defined in the system, or the relevant data may be incomplete.
  Configuration Issues: There may be issues with the configuration of service entitlements or the related business processes.
  Incorrect Period Definition: The period specified (denoted as &3 in the error message) may not be correctly defined or may not exist in the system.
  Master Data Issues: Related master data (like customer data, service contracts, etc.) may be missing or incorrectly set up.
  
  Solution:
  
  Check Configuration: Review the configuration settings for service entitlements in the SAP CRM system. Ensure that all necessary parameters are correctly set up.
  Verify Data: Check the specific period mentioned in the error message. Ensure that the start and end dates for the entitlement periods are correctly defined in the system.
  Review Master Data: Ensure that all relevant master data is complete and accurate. This includes checking customer records, service contracts, and any related data.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to set up and manage service entitlements properly.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the system is failing to retrieve the end date.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with service entitlements, such as CRMD_ORDER for managing service orders.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and context for better troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.