How To Fix CRMS4_PS_NET117 - Net calculation for NCU &2 until infinity (&3) is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 117

• Message text: Net calculation for NCU &2 until infinity (&3) is not supported

What causes this issue?

A net calculation for <DS:GLOS.49A0097A7B224424E10000000A421392>net
calculation unit</> (NCU), represented by
&V1&
&V2&
should be carried out by 31.12.9999 (NCU period &V3&). Limitation by
31.12.9999 is not supported for the net calculation processing.

System Response

The net calculation processing is stopped for all NCU's involved, due to
an internal error.

How to fix this error?

Contact your system administrator, as an internal program error has
occurred.

Procedure for System Administrators

The net calculation limitation has not calculated a suitable time
interval limitation due to an internal error.
Contact SAP in case the problem has not been caused by customer-specific
adjustments.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET117 - Net calculation for NCU &2 until infinity (&3) is not supported ?

  The SAP error message CRMS4_PS_NET117 indicates that there is an issue with the net calculation for a specific condition in the SAP system, particularly in the context of the CRM (Customer Relationship Management) module. This error typically arises when the system encounters a situation where it cannot perform a net calculation for a specified condition type (NCU) due to the defined limits or configurations.
  Cause:
  
  
  Infinite Calculation: The error suggests that the system is trying to calculate a net value for a condition that has been defined in such a way that it could lead to an infinite loop or an undefined state. This often happens when there are circular dependencies in the pricing conditions or when the conditions are not properly configured.
  
  
  Configuration Issues: There may be issues with the configuration of the pricing procedure, condition types, or the way the net calculation is set up in the system.
  
  
  Data Issues: Incorrect or incomplete data in the sales document or pricing conditions can also lead to this error.
  
  
  Solution:
  
  
  Check Pricing Procedure: Review the pricing procedure assigned to the document. Ensure that the condition types are correctly configured and that there are no circular dependencies.
  
  
  Review Condition Types: Look at the specific condition types involved in the calculation. Ensure that they are set up correctly and that their calculation types are appropriate for the scenario.
  
  
  Data Validation: Validate the data in the sales document. Check for any missing or incorrect entries that could affect the pricing calculations.
  
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  
  
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the calculation is failing. This may require assistance from a technical consultant or developer.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on pricing procedures and condition types.
  
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM pricing procedures and condition types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.