How To Fix CRMS4_PS_NET114 - Buffer controller instances must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 114

• Message text: Buffer controller instances must be identical

What causes this issue?

An internal program error has occurred.

System Response

Net calculation processing is stopped with a dump.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

If you have not made any changes to the delivered SAP programming,
contact SAP with the details of the error.
It is only possible to run one instance of the net calculation
controller (class <NP>CL_CRMS4_PS_NET_CTRL</>). A second call of the
method <NP>GET_INSTANCE </>was made providing a different instance of
the buffer controller class (class <NP>CL_CRMS4_PS_BUFFER_CONTROL</>).
This is not allowed, because only one buffer controller class is
supported.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET114 - Buffer controller instances must be identical ?

  The SAP error message CRMS4_PS_NET114 with the description "Buffer controller instances must be identical" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a mismatch in the buffer controller instances being used in a particular process or transaction. This error can arise in various scenarios, particularly when dealing with service orders, project systems, or similar functionalities that rely on consistent data across different instances.
  Cause:
  
  Inconsistent Buffer Instances: The error usually indicates that the system has detected different buffer controller instances for the same data or object. This can happen if there are multiple instances of a buffer controller that are not synchronized or are configured differently.
  Configuration Issues: There may be configuration discrepancies in the system settings related to the buffer controllers.
  Data Inconsistencies: If there are inconsistencies in the data being processed, such as different versions of the same object or conflicting data entries, this error can occur.
  System Updates or Changes: Recent updates or changes in the system configuration or data model can lead to this error if the changes are not properly propagated across all instances.
  
  Solution:
  
  Check Buffer Controller Configuration: Review the configuration settings for the buffer controllers involved in the process. Ensure that they are set up identically across all relevant instances.
  Data Consistency Check: Perform a consistency check on the data being processed. Look for any discrepancies or conflicts that may be causing the issue.
  Synchronize Instances: If there are multiple instances of the buffer controller, ensure that they are synchronized. This may involve updating or reconfiguring instances to ensure they are identical.
  Clear Buffer: In some cases, clearing the buffer or refreshing the data may resolve the issue. This can be done through transaction codes like SM12 (to delete lock entries) or SM21 (to check system logs).
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) to investigate the underlying objects and configurations.
  SAP Documentation: Review SAP documentation related to buffer controllers and CRM processes to understand how they are supposed to function and be configured.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_NET114 error and implement a suitable solution.