How To Fix CRMS4_PS_NET096 - Percentage not allowed for gross payment items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 096

• Message text: Percentage not allowed for gross payment items

What causes this issue?

The <LS>Percentage</> field is filled. Gross payment items do not allow
percentages.

System Response

The gross payment item cannot be processed, and the net calculation
fails for the complete net calculation unit period.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The problem is most likely caused by a problem in one of the areas in
front of net calculation, for example the WebClient user interface.
If the problem has not been caused by customer-specific adjustments,
contact SAP with the details of the error.
The gross payment document which triggered the net calculation has the
version ID &V1&. The gross payment item has the item ID (key) &V2& valid
for &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET096 - Percentage not allowed for gross payment items ?

  The SAP error message CRMS4_PS_NET096, which states "Percentage not allowed for gross payment items," typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with how payment items are being defined, particularly when it comes to the use of percentages for gross payment items.
  Cause:
  
  Incorrect Payment Item Configuration: The error often arises when a payment item is configured to use a percentage calculation, but the item is classified as a gross payment item. Gross payment items are expected to have fixed amounts rather than percentages.
  Data Entry Error: There may be a mistake in the data entry where a percentage value was inadvertently entered for a gross payment item.
  Customizations or Enhancements: If there are custom developments or enhancements in the system, they might not be handling gross payment items correctly.
  
  Solution:
  
  Review Payment Item Configuration: Check the configuration of the payment items in the system. Ensure that gross payment items are set up to accept fixed amounts rather than percentages.
  Correct Data Entry: If the error is due to incorrect data entry, correct the payment item to use a fixed amount instead of a percentage.
  Consult Documentation: Refer to SAP documentation or configuration guides related to payment processing to ensure that the settings align with best practices.
  Check for Custom Code: If there are custom developments, review the code to ensure that it correctly handles gross payment items and does not allow percentage values.
  Testing: After making changes, perform testing to ensure that the error no longer occurs and that payment processing works as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on payment item configurations.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP CRM, such as CRMD_ORDER for managing orders and payments.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.